Last updated: March 01, 2026
Cookies Policy
This Cookies Policy explains how Planovae, operated by PineForgeLabs ("we," "us," or "our"), uses cookies and similar tracking technologies when you visit our website and use our Services.
By continuing to use our Services, you consent to our use of cookies as described in this policy. If you do not agree, you may disable cookies through your browser settings, though this may affect certain features of our Services.
If you have any questions about our use of cookies, please contact us at planovae@pineforgelabs.com.
TABLE OF CONTENTS
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
Cookies allow a website to recognize your device and remember information about your visit, such as your preferred language, login status, and other settings. This can make your next visit easier and the site more useful to you.
Similar technologies such as web beacons, pixels, and local storage work in a similar way to cookies and may also be used by Planovae. In this policy, we refer to all of these technologies collectively as "cookies."
2. TYPES OF COOKIES WE USE
In Short: We use essential, functional, and analytics cookies to operate and improve our Services.
Essential Cookies
These cookies are strictly necessary for the Services to function. They enable core features such as user authentication, session management, and security. Without these cookies, the Services cannot operate properly. You cannot opt out of essential cookies.
Functional Cookies
Functional cookies allow us to remember your preferences and settings, such as your language preference or whether you have already dismissed a notification. These cookies enhance the usability and personalization of our Services.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our Services. This includes information such as which pages are visited most often, how long users spend on each page, and any errors that occur. This data helps us improve the performance and user experience of our Services.
Payment & Transaction Cookies
When you make a purchase through our Services, cookies from our Merchant of Record, Paddle, may be set to facilitate and secure your payment transaction. These cookies are governed by Paddle's Privacy Policy.
3. WHY WE USE COOKIES
We use cookies for the following purposes:
- Authentication: To identify you when you log in to our Services and keep your session active while you navigate our platform.
- Security: To support our security features, detect and prevent fraudulent activity, and protect both you and our Services from malicious actions.
- Preferences: To remember your settings and preferences so that you do not have to re-enter them each time you use our Services.
- Performance & Analytics: To collect information about how you use our Services so that we can monitor and improve their performance and user experience.
- Payments: To facilitate secure payment transactions processed through our third-party Merchant of Record, Paddle.
4. THIRD-PARTY COOKIES
In Short: Some cookies on our Services are set by third parties, not by Planovae directly.
In addition to the cookies we set, third-party service providers may also set cookies on your device when you use our Services. These third parties include:
Google Analytics
We use Google Analytics to analyze usage patterns and improve our Services. Google Analytics may set cookies to track your interactions on our platform. The data collected is aggregated and anonymized. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Paddle
Paddle is our Merchant of Record and handles all payment processing. Paddle may set cookies necessary to complete and secure payment transactions. For more information, please review Paddle's Privacy Policy.
We do not control third-party cookies and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party services you interact with through our platform.
5. HOW LONG DO COOKIES STAY ON YOUR DEVICE?
The length of time a cookie remains on your device depends on whether it is a "session" or "persistent" cookie:
Session Cookies
Session cookies are temporary and are deleted from your device when you close your browser. We use session cookies to maintain your login state and keep your session secure during a single visit.
Persistent Cookies
Persistent cookies remain on your device for a set period of time, even after you close your browser. They are activated each time you visit the website that created them. We use persistent cookies to remember your preferences and settings across multiple visits.
6. HOW TO MANAGE AND DISABLE COOKIES
In Short: You can control and manage cookies through your browser settings, though disabling some cookies may affect your experience.
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. You can configure your browser to:
- Notify you when a cookie is set
- Accept or decline cookies on a case-by-case basis
- Block all cookies automatically
- Delete cookies that have already been set
Below are links to the cookie management settings for the most common browsers:
Please note: If you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly. In particular, disabling essential cookies will prevent you from logging in or using core features of the platform.
7. CHANGES TO THIS COOKIES POLICY
In Short: We may update this Cookies Policy from time to time to reflect changes in our practices or applicable laws.
We reserve the right to update this Cookies Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are using cookies. Your continued use of our Services after any changes to this policy constitutes your acceptance of those changes.
8. CONTACT US
If you have any questions or concerns about our use of cookies or this Cookies Policy, please contact us at:
PineForgeLabs
planovae@pineforgelabs.com